Vancouver, BC
Location: 1734 West 3rd Avenue, Vancouver, BC V6J 1K4
Position: Full-time · In person
Salary: $52,000–$58,000 CAD per year
Experience: Two years of customer service experience and two years of administrative experience required
About the Opportunity
For over 40 years, family-owned CF Interiors has been a trusted resource for interior designers across Canada. The company specializes in premium furniture, rugs, lighting and accessories, with one of Western Canada’s most comprehensive trade-focused showrooms. Its curated collections span modern, contemporary, traditional and transitional styles.
CF Interiors is seeking a highly organized, customer-focused Sales + Showroom Assistant to support its Account Managers and deliver a seamless experience for designers and trade clients.
As the sales team’s primary support partner, you will assist with quotations, order management, client communication, showroom coordination and administrative tasks. This role suits someone who enjoys building relationships, manages competing priorities and takes pride in exceptional customer service.
What You’ll Do
Sales & Order Support
- Prepare accurate, timely client quotations with complete product details, pricing and specifications.
- Enter, process and manage customer orders accurately.
- Monitor order status and proactively update Account Managers and clients.
- Coordinate product availability, lead times and delivery schedules with vendors and logistics partners.
- Resolve order discrepancies and customer inquiries promptly and professionally.
Client Communication
- Keep clients informed about orders, timelines, shipments and project status.
- Deliver professional, responsive and solutions-focused service.
- Support strong relationships with designers and trade clients.
Project & Administrative Coordination
- Maintain detailed project tracking documents and order records.
- Assist with delivery scheduling and logistics coordination.
- Answer incoming calls and general email inquiries.
- Order and manage showroom and office supplies.
Showroom & Sample Management
- Keep the showroom beautifully presented, organized and client-ready.
- Prepare meeting spaces and presentation areas for client appointments.
- Organize product samples, catalogues and resource materials.
- Assist clients with sample loans and returns.
Success in this role is measured by quotation accuracy, timely order processing, customer satisfaction and responsiveness, effective tracking, support for the sales team and a polished, organized showroom.
What You’ll Bring
- 2+ years of experience in a Sales Assistant, Customer Service, Sales Support, Administrative or Coordinator role.
- Two years of customer service experience and two years of administrative experience are required, as specified in the employer’s listing.
- Experience in furniture, interior design, luxury retail, home furnishings or a related industry is an asset.
- Strong organization, time management and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong problem-solving skills and a proactive approach to customer service.
- Proficiency with Microsoft Office and order management, CRM or ERP systems.
- A professional, polished and team-oriented attitude.
Benefits & Schedule
- RRSP match.
- Extended health care.
- Flexible schedule.
- On-site parking.
- Casual dress.
- Company events.
Full-time, in-person role with a flexible schedule.
Why Join CF Interiors?
- Join a respected, family-owned company with over 40 years of industry leadership.
- Work with a passionate team serving Canada’s design community in a collaborative, supportive workplace.
- Gain exposure to premium furniture, lighting, rugs and accessories from leading brands.
- Enjoy opportunities for professional growth within a growing organization.
How to Apply
Apply through the employer’s Indeed listing below.
Apply on Indeed ↗This opportunity is shared by Interiors at Work. Applications are submitted through the employer’s Indeed listing.