Furniture Sales Associate - Richmond, British Columbia, Canada
Company
Q Living Furniture
Location
2771 Simpson Road, Richmond, British Columbia, Canada
Employment / Work Arrangement
Full-time / Part-time · On-site
24–30 hours per week. Saturday and Sunday availability is mandatory.
Compensation
$20–$25 per hour, plus biweekly spiffs/incentives and a referral bonus program.
About the Role
Q Living Furniture is seeking a self-motivated Furniture Sales Associate who is passionate about furniture, interior design and exceptional customer experiences. Help customers create beautiful spaces while building lasting relationships, generating repeat business and contributing to the growth of the company.
This role suits someone who enjoys a fast-paced environment and is eager to grow personally and professionally. Comprehensive product training is provided.
Responsibilities
- Deliver exceptional in-store sales experiences from initial consultation through to purchase.
- Develop a thorough understanding of furniture collections, customization options, materials and pricing.
- Assist customers with furniture selection, space planning, colour coordination and design recommendations.
- Build lasting customer relationships through follow-up calls, emails and ongoing communication.
- Proactively generate new business through customer outreach, referrals and networking.
- Exceed customer expectations through knowledgeable, personalized service.
- Resolve customer concerns promptly and professionally.
- Maintain showroom presentation and merchandising standards.
- Work collaboratively with the team while taking ownership of individual sales goals.
- Complete additional duties and responsibilities as assigned.
Qualifications
- A positive, friendly personality and confidence interacting with customers in person, by phone and by email.
- A proactive, motivated approach on the sales floor.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Basic computer skills; experience with POS systems, CRM software or design programs is an asset.
- Mandatory availability on Saturdays and Sundays.
- Ability to thrive in a fast-paced environment.
- Self-motivation and the ability to work independently and as part of a collaborative team.
- A passion for furniture, interior design, home décor and helping customers create spaces they love.
- An eye for design, colour, scale and room planning is a strong asset.
- A desire to grow the business through long-term customer relationships, referrals and repeat clientele.
Benefits
- Medical and dental benefits after a three-month probation period, with Q Living paying 50% of the cost, provided average weekly hours are at least 20.
- Biweekly spiffs/incentives.
- Referral bonus program.
- On-site parking.
- Comprehensive product training.